How Long is it going to take to get my order?

Most blank merchandise will ship out the same or next business day. (Stoles, Cords) Items we need to produce, have the appropriate production time on the item page.

Can I Cancel My Order?

To provide you with the fastest service possible, once an order is in production, it cannot be cancelled. All orders are custom-made based on the customer's instructions at the time of ordering and as such, the customer is responsible for any costs incurred by us up to the point of cancellation. INDIVIDUAL orders cannot be cancelled once we have ordered the garment(s) or product(s) for your order. If we can cancel your individual order there will be a 25% processing/re-stocking fee charged for doing so. You must call to verify your order has been cancelled. We cannot be responsible for email cancellations.

Can I Return My Order?

In the rare case that a return is accepted (non-customized merchandise only) there will be a 25% processing/re-stocking fee charged for doing so.

What Company Name Will Appear on My Credit Credit Card Statement?

The Billing Information on your credit card will read: Express Design Group

What Forms Of Payment Do You Take?

We gladly accept American Express, Visa, Mastercard, Discover, Paypal and personal check or money order. Since most of our merchandise is custom made, we do charge the credit card as soon as the order is placed to insure a commitment from you. The Billing Information on your credit card will read: EDG/

Paying by check or money order? Place payment online and choose - Mail In Payment Option - Mail payment and order form to:

Express Design Group
6 Commerce Drive
Freeburg, IL 62243

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